Touchstone Research Adds ID Verification to Panelpolls, Strengthening Kids, Teens, and Family Research Quality

Panelpolls ID Verification

New Haven, CT — October 28, 2026 — Touchstone Research, a full-service market research firm with extensive expertise in kids, teens, and family research, today announced the integration of identity (ID) verification into the registration process for Panelpolls, its proprietary research panel of kids, teens, young adults, and parents. The enhancement introduces an additional layer of protection against fraudulent and duplicate participants, further strengthening the integrity of participant recruitment and the quality of research insights delivered to clients.

As fraudulent respondents, duplicate accounts, and increasingly sophisticated AI-driven threats continue to challenge the market research industry, Touchstone remains focused on protecting participant authenticity and data quality. For research involving children, teens, and families, where responsible recruitment, appropriate screening, and participant trust are especially important, these safeguards play a critical role.

“Verifying who is behind every registration is an important additional layer in maintaining a high-quality research panel,” said Travis Santa, COO & Security Officer at Touchstone Research. “Panelpolls already has a strong foundation of trust, including its kidSAFE+ COPPA Seal and multiple layers of automated and manual quality controls. By adding ID verification directly into the registration process, we’re strengthening those existing safeguards and giving our clients even greater confidence in the authenticity of our research participants.”

Strengthening Participant Authenticity from the Start

With ID verification now integrated into the Panelpolls registration experience, all new adult account holders’ complete identity verification as part of joining the panel.  This additional safeguard helps reduce the risk of fraudulent registrations, duplicate accounts, and identity misrepresentation before participants enter the research process.

The enhancement is part of the recently redesigned Panelpolls website, which offers a streamlined registration experience while maintaining Touchstone’s emphasis on responsible recruitment and participant quality.

Building on a Multilayered Approach to Data Quality

ID verification is the latest enhancement to a comprehensive quality assurance strategy Touchstone Research has developed and refined over decades of experience in online research.

Touchstone holds the Sentry Certified Quality Seal and its safeguards include digital fingerprinting, IP verification, bot detection, email verification, attentiveness checks, and other automated fraud prevention measures.  Touchstone’s internal Data Quality Control Team also conducts manual reviews of survey responses to identify inconsistencies, disengaged participants, and other potential quality concerns.

Beyond individual studies, Touchstone maintains ongoing panel hygiene procedures designed to identify problematic accounts, monitor participant quality, and maintain the integrity of its research panels over time.

Supporting Trusted Research with Kids, Teens, and Families Quality

With extensive experience conducting research among kids and families, Touchstone understands the unique considerations involved in recruiting younger participants and engaging families in meaningful research. These studies require thoughtful recruitment practices, appropriate parental involvement, careful participant screening, and strong quality assurance procedures.

Identity verification establishes an important foundation, but ensuring research quality extends beyond confirming who someone is. Touchstone builds on this foundation with additional screening and qualification procedures tailored to the needs of each study.

For qualitative research, these measures may include detailed online screeners, participant opt-ins, phone interviews, proof submissions, and other study-specific screening procedures. These additional steps help ensure that participants are not only legitimate individuals, but also meet the demographic, behavioral, and experiential requirements of the research.

For quantitative research, Touchstone’s broader quality assurance framework incorporates automated validation, attentiveness checks, and manual data reviews to help protect the accuracy and reliability of survey responses.

A Continued Commitment to Research Integrity

As fraud tactics and technology continue to evolve, Touchstone remains committed to evaluating and implementing safeguards that protect the integrity of its research while maintaining a positive experience for participants.

For brands and organizations seeking to understand kids, teens, and families, this latest enhancement further strengthens Panelpolls as a trusted resource for high-quality research recruitment and insights.

To learn more about Panelpolls and Touchstone Research’s kids and family research capabilities, visit touchstoneresearch.com.

About Touchstone Research

Founded in 1991 and headquartered in New Haven, Connecticut, Touchstone Research is a market research firm with extensive expertise in kids, teens, and family research. Touchstone designs and manages global qualitative and quantitative research, participant recruitment and fieldwork, custom research communities, and UX research across 60+ markets. Its proprietary Panelpolls panel holds the kidSAFE+ COPPA Seal. Touchstone undergoes third-party SOC 2 Type II audits, is GDPR and CCPA compliant, and participates in the EU-U.S. and Swiss-U.S. Data Privacy Framework.


Panelpolls ID Verification: Frequently Asked Questions