“Smart”, Engaging, Surveys Deliver Better Insights

Have an online survey project in mind but aren’t sure where to start or do not have the time do it on
your own?  Touchstone Research has you covered.


Our highly experienced questionnaire design team will work closely with you to ensure we have a deep understanding of your research topic and overall project objectives before starting in on your survey design.  We do not use a cookie cutter approach, we look at your project with fresh eyes and will design it in a way that delivers you the best possible insights while keeping the survey fun and engaging for participants.

Our Smart Survey Design Process

Step 1: Project Kick off Call Discussion

A brief information gathering session where we work closely with you to understand your key research objectives, target consumers and any special criteria or requirements

Step 2: “Smart” Questionnaire Design Phase

Our team of highly experienced consumer insights analysts will start fleshing out your survey design based on your requirements keeping in mind overall user experience and the latest survey question type technologies to ensure your survey delivers the best insights possible while keeping participants highly engaged.  Our design approach takes different user experiences into account to ensure that your survey makes sense across all platforms and devices—computers, smartphones, and tablets. We are in constant communication during this survey design process to answer any questions you may have.

Step 3: Survey Review

Once we have completed the initial survey design phase, we will send it over to you to ensure you have a final say before moving to the survey programming phase.  At this point we setup a final review call if desired and make any final changes to the survey doc if needed.  Once approved we will move to the survey programming phase.

Step 4: Survey Programming

After you have reviewed and approved your surveys, the next step in the process is to start in on the Survey Programming phase.

Continue to Survey Programming