Data Security & Privacy

 

SECURITY IS AT OUR CORE

Touchstone is dedicated to the security and privacy of personal information and client data/intellectual property.  We have a stringent security program based on the Massachusetts standards for the protection of personal information and incorporates the Child Online Privacy Protection Act (COPPA), General Data Protection Regulations (GDPR), California Consumer Privacy Act (CCPA) and New York’s SHIELD Act.

We are an approved vendor for some of the world’s largest brands and agencies.  As part of the approval process we must pass through detailed and rigorous security assessments.  You can rest assured that Touchtone will tick all boxes when it comes to meeting your company’s data security requirements for research vendors.

Child Online Privacy Protection Act (COPPA) Certified

PanelPolls by Touchstone Research has been reviewed and vetted by an independent safety certification service (kidSAFE) and we have been awarded the “kidSAFE+ COPPA” Seal, which is an FTC-approved COPPA certification program

Research Services are GDPR and CCPA Compliant

Touchstone has taken all necessary steps to ensure our research processes are in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Learn More About our GDPR Compliance

 

Active Participant in the Data Privacy Framework

Active participant in the Data Privacy Framework (DPF) Program under both the EU-US and Swiss-US frameworks.

View Our Data Privacy Framework Membership Status

 

Imperium Trust Shield Certification

The Trust Shield confirms that TSR utilizes the industry’s #1 data-quality and anti-fraud services and has passed multiple checks to validate data quality best practices.

AICPA Service Organization Control (SOC) 2 Type II Certification

Received a favorable SOC2 Type II report by an independent CPA firm on the Trust Principles of Security and Confidentiality.