Can you help with UX research recruitment?

Absolutely. Our UX research recruitment services cover usability testing, user interviews, journey mapping, and other digital experience studie

Do you recruit participants internationally?

Yes. We recruit locally, nationally, and in <a href="https://touchstoneresearch.com/global-research/">60+ global markets</a>, partnering with in-market experts for cultural relevance and multilingual capabilities.

Market Research Recruitment Agency – Qualitative & UX Specialists

Q: What does a market research recruitment agency do?

A market research recruitment agency sources and screens participants for research studies, ensuring they meet specific demographic, behavioral, or industry criteria. We handle everything from outreach to scheduling and incentive processing.

Q: Do you provide qualitative research recruitment?

Yes. We recruit for all types of qualitative research, including focus groups, in-depth interviews (IDIs), ethnographic studies, diary studies, and insight communities.

As one of the most trusted market research recruitment agencies, we connect brands with high-quality participants for qualitative research recruitment and UX research recruitment services. Our in-house recruitment team delivers engaged, relevant respondents for every study, on time and on target.

Market Research Recruitment Agency – Qualitative & UX Specialists

Why Brands Choose Our Market Research Recruitment Agency

Qualitative & UX Research Participant Recruitment Overview

Full-Service Recruitment Solutions for Qualitative & UX Studies As a leading market research recruitment agency, we specialize in participant sourcing for qualitative research recruitment and UX research recruitment services—covering focus groups, in-depth interviews (IDIs), ethnographic research, usability testing, insight communities, and more.
30+ Years of Recruitment Expertise: Decades of experience recruiting diverse participant audiences, including kids, teens, young adults, multicultural groups, and niche B2B segments.
Participant Quality & Reliability: Multi-layer screening from online surveys to in-depth phone interviews combined with high show rates through ongoing participant communication and monitoring.
In-House Team & Proprietary Panel: Direct access to verified, engaged participants through our proprietary panel and trusted global network.
Global Reach & Specialized Access: Recruit participants in the U.S. and 60+ international markets, supported by in-market expertise for culturally relevant recruitment.

Wherever Your Research Takes You, Our Market Research Recruitment Agency Delivers — Local, National & Global

Local Qualitative Research Recruitment Services

Local US Research Participant Recruitment

Local US Recruitment

Targeted participant recruitment in specific cities or regions across the U.S. Our market research recruitment agency sources qualified respondents for qualitative and UX research recruitment with local expertise.

National Research Participant Recruitment

National Recruitment

Nationwide reach to connect you with diverse, high-quality participants across the U.S. We handle recruitment for focus groups, in-depth interviews, usability testing, and other market research projects from coast to coast.

Global Qualitative Research Recruitment Services

Global Recruitment

Access participants in 60+ countries with our global partner network. We specialize in qualitative and UX research recruitment worldwide, ensuring cultural relevance, accurate targeting, and multilingual capabilities.

Market Research Recruitment Agency Services

As a leading market research recruitment agency, we connect brands with high-quality participants for qualitative research recruitment and UX research recruitment services—managing every step for smooth, reliable studies.

Multi-Layer Participant Screening and Recruitment
Session/Project Set Up, Hosting, and Management
Participant Monitoring and Management
Dedicated Tech Check Administration
Automated Session Recording and Transcription
In-Person Facility Management and Coordination
Incentive Distribution and Processing

Qualitative & UX Projects We Recruit For

Projects Our Market Research Recruitment Agency Supports

In-Person and Online Qualitative Research Recruitment
Focus Groups
In-Depth Interviews (IDI’s)
UX Research Recruitment & User Interviews
Usability Testing / User Research
Shop-Alongs
Taste Tests
In-Home Studies

Parent/Child Pairs
Friendship Groups
Family Studies
Immersion Studies
Insight Communities
Diary & Ethnographic Studies
UX Rolling Research Programs

Our Market Research Recruitment Process for Qualitative & UX Studies

As a leading market research recruitment agency, we follow a proven, multi-step process for qualitative research recruitment and UX research recruitment—ensuring every participant is the right fit for your study.

A.

Screener Development

Custom screeners are developed for each project to meet the unique recruitment needs of every study.
B.

Initial Online Screener with Data Quality Checks

An initial online screener with rigorous data quality checks ensures precise and reliable participant selection.
C.

In-Depth Phone Screening

Thorough in-depth phone screenings are conducted to evaluate participant suitability, ensuring only the most relevant individuals are selected for your research.
D.

Thorough Review of Participant Qualifications

A comprehensive review of participant qualifications confirms that all selected individuals meet the specific criteria necessary for your project.

Market Research Recruitment Agency FAQs

What does a market research recruitment agency do?

A market research recruitment agency sources and screens participants for research studies, ensuring they meet specific demographic, behavioral, or industry criteria. We handle everything from outreach to scheduling and incentive processing.

Do you provide qualitative research recruitment?

Yes. We recruit for all types of qualitative research, including focus groups, in-depth interviews (IDIs), ethnographic studies, diary studies, and insight communities.

Can you help with UX research recruitment?

Absolutely. Our UX research recruitment services cover usability testing, user interviews, journey mapping, and other digital experience studie

How do you ensure research participant quality?

We use multi-layer screening methods, manual verification, and ongoing communication to maintain high show rates and ensure research participants are relevant and engaged.

Do you recruit participants internationally?

Yes. We recruit locally, nationally, and in 60+ global markets, partnering with in-market experts for cultural relevance and multilingual capabilities.

Do you offer full-service qualitative research support beyond recruitment?

Yes. In addition to participant recruitment, we provide complete qualitative research services—including discussion guide development, expert moderation, project management, analysis, and detailed reporting. Our team supports a wide range of qualitative projects such as in-depth interviews (IDIs), focus groups, diary and ethnography studies, online discussion boards, shop-alongs, and insight communities. Whether it’s designing a study from the ground up or managing a multi-market program, we ensure every stage is executed to the highest standard for reliable, actionable insights.

Do you offer full-service UX research support beyond recruitment?

Yes. In addition to sourcing participants, we provide complete UX research services—including test plan creation, task script development, live or remote moderation, analysis, and actionable reporting. We support a variety of UX projects such as usability testing, journey mapping, prototype testing, card sorting, and A/B testing. Whether you’re evaluating a digital product, app, or website, our team ensures every stage of the UX research process is designed and executed for accurate, meaningful insights.

Global Market Research Recruitment — From Niche B2B to Youth Audiences

Kids / Gen Alpha

Teens

Young Adults / Gen Z

Adults & Parents

Educators

Creators & Influencers

Generative AI

VR / AR

Multicultural

And More!

Market Research Recruitment Expertise Across Industries

Technology

Media & Entertainment

Youth & Family

Education

Consumer Packaged Goods

Sports, Wellness, & Fitness

Food, Beverage, & Restaurant

Retail & Apparel

Healthcare

Toys & Gaming

Trusted Market Research Recruitment Agency for Top Global Brands

Trusted Qualitative Research & UX Recruitment Agency for Global Brands

This was my first time working with Touchstone and wow! I primarily worked with Nicole, but the entire team has proven to be professional, prompt and they just get it. This particular project was a hard recruit so it was a LOT of work wrangling the right folks for my interviews. I was given daily updates, a live grid with current participant progress, and it was basically seamless from my standpoint. I was able to focus on the research while trusting Touchstone to do all the heavy lifting for the recruit and incentives.

Senior Research Analyst
Humanitarian Organization
The team at Touchstone is wonderful to work with. They have been instrumental partners in many of our research initiatives… They are highly communicative, responsive to our needs, and offer great client support. We have gained invaluable insights and feel fortunate to partner with this hard-working team.

Vice President, Streaming Research & Insights
Media & Entertainment Company
I got the opportunity to work with Touchstone Research through another company. I was so impressed with them that they were the first group I called for my own research project… They set up all of the online sessions and got the participants ready, so all I had to worry about was myself. For anyone unsure about online research, Touchstone will take care of you and your project will go smoothly every time.

Educational Consultant
Media & Entertainment Company
Touchstone Research has been an invaluable partner in our product design process, helping us reach K-12 students while maintaining high standards of safety and accessibility. They have been flexible, and creative, accommodating diverse digital methodologies… Touchstone’s commitment to diverse and representative panels sets them apart.

UX Researcher
Ed-Tech Company