Can you support UX research recruitment?

Absolutely. We provide UX research recruitment for usability testing, <a href="https://touchstoneresearch.com/ux-research/">user interviews</a>, journey mapping, and other digital experience studies. Our team delivers qualified participants who offer detailed, actionable feedback across devices and platforms.

Do you recruit participants internationally?

Yes. We recruit participants for qualitative and UX research in more than 60 international markets. Our <a href="https://touchstoneresearch.com/global-research/">global research participant recruitment</a> approach ensures cultural relevance, <a href="https://touchstoneresearch.com/data-privacy-security/">compliance</a>, and accurate targeting for each region.

Qualitative & Market Research Participant Recruitment Agency

Q: How do you ensure research participant quality?

We use <a href="https://touchstoneresearch.com/data-quality/">multi-layer screening</a>, online data validation, and live phone verification to confirm participant authenticity, engagement, and fit. Every recruit is reviewed before confirmation to maintain consistent, high-quality results.

Touchstone Research is a market research recruitment agency specializing in qualitative and UX participant recruitment. We connect brands with verified, high-quality respondents for focus groups, in-depth interviews (IDIs), usability testing, ethnographic research, and more. Every participant is carefully screened to ensure the right fit for your research objectives.

With more than 30 years of experience and a dedicated in-house recruitment team, we deliver reliable, human-centered participant recruitment across diverse audiences and global markets. Our recruitment and fieldwork expertise allows research teams to focus on uncovering insights while we ensure participant quality, engagement, and consistency from start to finish.

Request a Qualitative Recruitment Quote

Qualitative & Market Research Participant Recruitment Agency

Why Choose Touchstone for Qualitative and UX Recruitment

When your insights depend on finding the right people, precision in recruitment matters. Touchstone Research combines deep qualitative expertise with advanced participant verification and full-service fieldwork management to ensure every respondent is authentic, articulate, and ready to provide meaningful feedback. Our qualitative recruiters and fieldwork experts act as an extension of your team, supporting studies with reliable participants who align with your objectives.

Recruit the Right Participants: Source verified participants across consumer, B2B, youth, family, and professional audiences for qualitative and UX studies.
Reach Hard-to-Find Audiences: Access proprietary panels and trusted recruitment networks for precise targeting across demographics and niches.
Protect Data Quality: Multi-layer prescreeners, live phone interviews, and proprietary validation reduce no-shows and ensure participant authenticity.
Simplify Recruitment & Fieldwork: From screener design to incentive management, we handle logistics for smooth execution.
Local, National, and Global Coverage: Recruit participants across U.S. and international markets with confidence in quality and compliance.

Wherever Your Research Takes You, Our Qualitative and UX Recruitment Experts Deliver

Touchstone Research provides full-service qualitative and UX recruitment across local, national, and global markets. Whether your study requires in-person engagement or remote participation, our in-house team and verified recruitment networks ensure qualified participants are ready wherever your research happens.

Local Qualitative Research Recruitment Services

Local US Research Participant Recruitment

Local US Recruitment

Recruit reliable participants for in-person qualitative and UX studies, including focus groups, in-depth interviews (IDIs), usability testing, taste tests, and in-home research. Our local recruiters deliver consistency and quality in every market.

National Research Participant Recruitment

National Recruitment

Support nationwide virtual qualitative research with diverse participants across the U.S. Our recruitment process enables online IDIs, focus groups, diary studies, and insight communities with speed and reliability.

Global Qualitative Research Recruitment Services

Global Recruitment

Conduct qualitative and UX recruitment in more than 60 international markets through verified networks. We ensure cultural relevance, compliance, and accuracy for both in-person and remote global studies.

Full-Service Recruitment and Fieldwork Support

Touchstone Research provides end-to-end participant recruitment and fieldwork support for qualitative and UX studies. Our in-house team manages every phase of recruitment, ensuring reliable execution for both in-person and remote research.

End-to-End Participant Recruitment and Fieldwork Management: Our recruitment and fieldwork teams support qualitative research studies of all sizes, overseeing every detail to ensure consistency, quality, and efficiency from start to finish.
Multi-Layer Participant Screening and Verification: Detailed prescreeners, live phone interviews, and proprietary validation processes confirm participant authenticity and fit.
Session Setup, Hosting, and Technical Support: We manage virtual and in-person session logistics, platform setup, technical checks, and live support.
Participant Communication and Progress Monitoring: Clear communication and real-time tracking reduce no-shows and keep studies on schedule.
Incentive Management and Processing: Secure, timely incentive distribution simplifies administration and improves participant engagement.
Facility Coordination and In-Person Logistics: We handle facility booking, on-site coordination, and logistics for in-person qualitative and UX research.

Qualitative & UX Projects We Support

Touchstone Research is a full-service market research recruitment company specializing in high-quality participant recruitment for qualitative and UX research projects. Our in-house team recruits across demographics, audiences, and industries with precision and care, supporting both traditional and emerging research methods.

Qualitative & UX Projects We Recruit For

Focus Groups and In-Depth Interviews: Support moderated group discussions and one-on-one interviews to explore attitudes, motivations, and decision-making.
UX Research and Usability Testing: Source qualified users for usability testing, user interviews, journey mapping, and digital experience research across devices and platforms.
Ethnographic and In-Context Research: Enable shop-alongs, in-home visits, taste tests, and observational studies that capture real-world behaviors and environments.
Specialized Participant Groups: Engage parent-child pairs, friendship pairs, dyads, triads, families, and immersion study participants through careful screening and validation.
Longitudinal and Community-Based Research: Support diary studies, rolling research programs, and insight communities that require sustained participant engagement over time.
Mock Jury & Legal Research: Recruit verified mock jurors and legal professionals for case simulations, argument testing, and sentiment analysis

Our Proven Participant Recruitment Process

Every study has unique requirements, and participant quality is critical to successful outcomes. Touchstone Research follows a structured, multi-step recruitment process designed to ensure every participant fits your criteria, engages meaningfully, and delivers reliable insights.

A.

Screener Development

Our team collaborates with you to design custom screeners that meet your exact project requirements and identify qualified participants efficiently.
B.

Online Prescreening and Data Quality Checks

Each respondent completes an initial online screener with built-in data validation, logic checks, and attention filters that help remove inconsistent or low-quality responses early in the process.
C.

In-Depth Phone Interviews

Recruiters conduct personal phone interviews to evaluate each participant’s communication style, experience, and suitability for your research. Only authentic, articulate individuals move forward.
D.

Qualification Review and Final Selection

Before confirmation, our project managers review all candidate data to confirm every requirement is met, ensuring precision and consistency across the study sample.

Audiences We Serve Through Our Market Research Recruitment Company

As a full-service market research recruitment company, Touchstone Research connects brands with the right participants across a wide range of audiences. From youth and family research participants to professionals, educators, and emerging technology users, our qualitative and UX recruitment experts deliver participants who bring authentic, real-world perspectives to every study.

Creators & Influencers

Generative AI

VR / AR

Multicultural

And More!

Industries We Support with Qualitative and UX Market Research Recruitment

As a global qualitative and UX market research recruitment company, Touchstone Research partners with organizations across industries to connect them with the right participants and insights. Our full-service recruitment team adapts methods and strategies to fit the unique needs of each sector, helping brands innovate, validate, and grow through meaningful consumer understanding.

Technology

Media & Entertainment

Youth & Family

Education

Consumer Packaged Goods

Sports, Wellness, & Fitness

Food, Beverage, & Restaurant

Retail & Apparel

Healthcare

Toys & Gaming

Market Research Recruitment Agency FAQs

What does a market research recruitment agency do?

A market research recruitment agency sources and verifies participants for qualitative and UX studies. Touchstone Research connects brands with vetted respondents who provide authentic feedback through focus groups, interviews, usability testing, and other research formats.

Do you provide qualitative research recruitment services?

Yes. We recruit participants for all types of qualitative studies, including focus groups, in-depth interviews (IDIs), ethnographies, diary studies, and insight communities. Our in-house recruitment team uses proprietary screening tools and verified networks to ensure participant quality and reliability.

Do you recruit candidates for jobs or staffing positions?

No. Touchstone Research recruits participants for research studies, not employees for jobs or staffing positions. Our role is to connect brands with individuals who share opinions and experiences for research purposes.

Can you support UX research recruitment?

Absolutely. We provide UX research recruitment for usability testing, user interviews, journey mapping, and other digital experience studies. Our team delivers qualified participants who offer detailed, actionable feedback across devices and platforms.

Do you partner with other research companies for recruitment-only projects?

Yes. We regularly support qualitative research firms, agencies, and consultancies that need a trusted recruitment-only partner. Our team can manage screener design, recruitment, scheduling, and incentive processing.

How do you ensure research participant quality?

We use multi-layer screening, online data validation, and live phone verification to confirm participant authenticity, engagement, and fit. Every recruit is reviewed before confirmation to maintain consistent, high-quality results.

Do you recruit participants internationally?

Yes. We recruit participants for qualitative and UX research in more than 60 international markets. Our global research participant recruitment approach ensures cultural relevance, compliance, and accurate targeting for each region.

Do you offer full-service qualitative or UX research beyond recruitment?

Yes. Touchstone Research also provides full-service qualitative research and UX research support, including study design, moderation, analysis, and reporting, allowing clients to scale from recruitment-only to complete research engagements.

Trusted Market Research Recruitment Partner for Leading Global Brands

The Go-To Partner for Qualitative & UX Research Recruitment

This was my first time working with Touchstone and wow! I primarily worked with Nicole, but the entire team has proven to be professional, prompt and they just get it. This particular project was a hard recruit so it was a LOT of work wrangling the right folks for my interviews. I was given daily updates, a live grid with current participant progress, and it was basically seamless from my standpoint. I was able to focus on the research while trusting Touchstone to do all the heavy lifting for the recruit and incentives.

Senior Research Analyst
Humanitarian Organization
The team at Touchstone is wonderful to work with. They have been instrumental partners in many of our research initiatives… They are highly communicative, responsive to our needs, and offer great client support. We have gained invaluable insights and feel fortunate to partner with this hard-working team.

Vice President, Streaming Research & Insights
Media & Entertainment Company
I got the opportunity to work with Touchstone Research through another company. I was so impressed with them that they were the first group I called for my own research project… They set up all of the online sessions and got the participants ready, so all I had to worry about was myself. For anyone unsure about online research, Touchstone will take care of you and your project will go smoothly every time.

Educational Consultant
Media & Entertainment Company
Touchstone Research has been an invaluable partner in our product design process, helping us reach K-12 students while maintaining high standards of safety and accessibility. They have been flexible, and creative, accommodating diverse digital methodologies… Touchstone’s commitment to diverse and representative panels sets them apart.

UX Researcher
Ed-Tech Company