Healthcare Market Research Agency

Healthcare Market Research Agency - Touchstone Research

Trusted Healthcare Market Research Agency Delivering Human-Centered Insights

Healthcare Market Research Agency Services- Touchstone Research
  • Healthcare Market Research Agency Services
    Touchstone Research is a leading healthcare market research agency supporting brands across the healthcare and wellness ecosystem. As one of the most trusted healthcare market research companies, we help our clients make smarter, more informed decisions through people-centered, technology-driven research solutions. Whether you’re developing a new health tech product, launching a wellness initiative, or refining patient experience strategies, Touchstone delivers custom solutions that drive real impact.
  • Uncover Human-Centered Insights for Better Health Outcomes: Touchstone understands the complexity and sensitivity required for market research in healthcare. We design every project with empathy and compliance in mind, engaging patients, caregivers, healthcare professionals, and decision-makers with tailored approaches that foster trust and deliver actionable insights.
  • Healthcare-Focused Expertise: Deep experience across the health, wellness, and medical device sectors
  • Full-Service & Flexible Healthcare Market Research Agency Support: From single projects to ongoing engagements
  • Hard-to-Reach Audiences: Direct access to patients, caregivers, physicians, and more
  • HIPAA-Compliant & Secure: Privacy and compliance are baked into every stage
  • Advanced Healthcare Market Research Agency Technologies: Including secure content testing and our proprietary Dial Tester for media-based healthcare campaigns

Healthcare Demographics We Reach

  • Patients & Health Consumers
  • Caregivers & Family Decision-Makers
  • Healthcare Professionals (HCPs)
  • Payers & Insurance Professionals
  • Wellness Enthusiasts & Preventative Care Seekers
  • Health Tech Users
  • Diverse & Multicultural Populations
  • Aging Populations & Medicare Beneficiaries
  • Parents of Pediatric Patients
  • Healthcare Professionals in Training

Market Research Agency Services for the Healthcare & Wellness Industry

  • Qualitative Research

  • Quantitative Research

  • Recruitment & Fieldwork

  • UX Research

  • Communities & Panels

  • Dial Tester

  • Secure Content Testing

Qualitative Healthcare Market Research

Understand motivations, behaviors, and needs

As a leading healthcare market research company, we specialize in uncovering deep insights through qualitative methods. Our market research for healthcare includes in-depth interviews (IDIs), focus groups, diary studies, and ethnographic research. These techniques help healthcare brands understand patient experiences, provider perspectives, and emotional drivers of behavior—essential for human-centered healthcare strategy.

Quantitative Healthcare Market Research

Turn data into actionable decisions

Touchstone is one of the top market research healthcare companies delivering robust survey-based research and analytics. We support market research in healthcare for product development, brand tracking, message testing, and more. Our advanced methodologies—like MaxDiff, Conjoint, and TURF—help quantify insights from diverse patient, caregiver, and professional audiences.

Healthcare Qualitative Recruitment & Fieldwork

High-Quality Participants for Meaningful Healthcare Market Research

Our expert healthcare qualitative recruitment agency sources patients, caregivers, and HCPs across diverse demographics. Through multi-layered screening and HIPAA-compliant validation, we ensure every study includes high-quality respondents. We support local, national, and global market research in healthcare—from general population to hard-to-reach groups.

Healthcare UX Research & Testing

Optimize User Experiences in Healthcare

As a full-service healthcare market research agency, we conduct usability testing and journey mapping for health apps, portals, and telehealth platforms. Our UX research ensures healthcare products are intuitive, accessible, and optimized for real-world use.

Healthcare Insight Communities & Online Panels

Engage audiences for ongoing insights

As a top healthcare market research company, we build and manage custom online panels and insight communities to gather continuous feedback. Perfect for iterative testing, tracking studies, and co-creation with patients or providers, our platforms offer real-time access to insights across the healthcare journey.

Dial Tester

Real-Time Feedback from Healthcare Audiences

Dial Tester is our proprietary moment-to-moment feedback tool designed to optimize healthcare media and messaging. Our dial testing tool is perfect for evaluating patient-facing videos, ads, animations, or educational content, this solution helps healthcare market research agencies refine communications with actionable audience insights.

Secure Content Testing

Protect sensitive healthcare content

For HIPAA-sensitive or pre-launch content, our SCT platform ensures the highest level of security. With dynamic user-level watermarking and forensic tracking, market research healthcare firms can safely test confidential materials, including prototypes, training modules, and promotional media.

Kids / Gen Alpha
Teens
Young Adults /
Gen Z
Adults & Parents
Educators
Creators & Influencers
Generative AI
VR / AR
Multicultural
And More!

Trusted by Top Global Brands

Kroger
Google
Nick
M TV
Strottman
Wendys
ESPN
YouTube
Sony
Paramount
Cotton
Columbia University
Nice Pak
Sirius XM
Pluto TV
Compassion
Go Health
Carnival
Calm
Sling
Meta
Zearn
Mattel
Good to Grow
Disney
The wonderful company
Massachusetts Institute of Technology
Great Minds
Harvard University
Sesame Workshop
The Goliath Group
indeed

What Our Clients Are Saying About Us

  • With the knowledge gained in our user research efforts with Touchstone, we have been empowered to make more data informed decisions about our product by keeping user behavior and motivation at the forefront of our work. Along with being flexible in our partnership model, Touchstone has supported this effort by offering a dedicated team that continues to learn about our unique product and business needs and provides quick turnaround for recruitment, facilitation, and topline reports.

    Senior Digital Product Manager

    Ed-Tech Company

  • Touchstone Research has been an invaluable partner in our product design process, helping us reach a hard-to-reach population (K-12) students, and upholding the highest standards around safety and accessibility for participants. … Having worked with other research panels in the past, Touchstone has the best customer service, and panel quality. We plan to keep working together for the foreseeable future!

    UX Researcher

    Ed-Tech Company

  • My team has collaborated on a number of quantitative projects, and Touchstone has consistently delivered high-quality analysis and maintained excellent communication throughout the project. Their insights have directly contributed to shaping our team’s strategy and we plan to continue working with them in the future.

    UX Researcher

    Music & Video Streaming Company