Touchstone provides both full-service and flexible service capabilities for a range of online, mobile, remote and virtual (non-face-to face) qualitative and quantitative research studies. For the past 25 years, our focus on early tech adoption and innovation in research methods has given us the privilege of working with the world’s largest brands, marketers and agencies.

 

Online, Mobile, and Remote Qualitative Research Capabilities

  • Online/Remote Focus Groups and In-depth interviews
  • Onlin/Remotee Virtual Dyads & Friendship Groups
  • Remote UX testing (moderated & unmoderated)
  • Insight communities
  • Online discussion boards
  • Diary studies
  • Mobile ethnographies
  • Live chat Quant/Qual hybrid studies
  • Co-creation & Immersion studies
  • Large scale app testing (computer, mobile, streaming devices, AI devices)
  • VR/AR research 

Touchstone can handle your project recruitment, project management and hosting or everything from beginning to end—we fit in where you need us!

Full-service &Flexible Service Options

  • Participant recruitment
  • Project management
  • Platform hosting and management
  • Incentive distribution
  • Machine & Human transcription depending on your project needs

Full-Service Options

  • Activity guide development
  • Moderation (RIVA trained moderators)
  • Topline reporting
  • Executive summary reporting
  • Video highlight reels 

kid on webcam

Online & Mobile Quantitative Survey Capabilities

  • Online and mobile surveys
  • MaxDiff & Conjoint studies
  • Advanced analytics
  • Quant/Qual hybrid studies

Flexible Services

At a minimum, Touchstone provides survey programming, sample and data delivery services, however, we also offer a range of full-service options depending on your needs.

  • Survey programming
  • Sample & field management
  • Online study reporting portal and cross-tabulation tool
  • Raw data file delivery (SPSS, Excel, etc.)
  • Banner tabulation
  • Open-end coding
  • Secure content testing (visual and forensic content watermarking)

Full-Service Options

  • Questionnaire design
  • Pre-testing (virtually w/ respondents)
  • Topline reporting
  • Executive summary reports
  • Dashboard reporting
  • Infographics

 

mobile survey

 

US & Global Market Coverage

Touchstone provides global online qualitative and quantitative research capabilities and services. We are CCPA and GDPR ready and Privacy Shield Certified.

  • USA
  • International Markets (we cover a range of markets across the Americas, Asia, Europe, Africa and Oceania)

 

GDPR compliance

GDPR compliance

 

Key Target Demographics

Touchstone has special expertise in niche demo’s and youth and family—we also cover all core target demographics! We have our own Youth & Family panel that’s been running for over 15 years as well as an extended sample partner network allowing us to fill virtually any study type.

  • Children & Tweens
    • Age 0-3 (participate w/ parent)
    • Age 3-5 (participate w/ parent)
    • Age 6-12
  • Teens Age 13-17
  • Young Adults Age 18-34
  • Adults 35-65+
  • Parents (Mom, Dad, or Both)

 

 

target demographics