Touchstone Research Inc. Privacy Policy

This privacy policy was updated on 7/9/2018.

Touchstone Research, Inc. (“TSR” or “we”) is firmly committed to ensuring the privacy of those customers (“Clients” or “you”) who use the TSR website (“site”).  TSR is a full-service marketing research firm that has been providing quantitative and qualitative market research services for clients for over 25 years.  We at TSR have always cared deeply about the privacy and security of data from our research participants and clients.  This Privacy Notice explains how we collect, store, use, and disclose your Personal Information (as defined below) that we receive from you via this website.  By using this site, you consent to the terms of this policy.

This Privacy Policy is provided in a layered format so you can click through to the specific areas set out below:

  1. Information we collect
  2. Who we share your information with
  3. How long we retain your information
  4. What rights you have over your information
  5. How we protect your information
  6. Third Party Links
  7. Changes to this Policy
  1. Information we Collect & How it is Used

TSR collects the following types of personal data on our site:

  • Information You Provide Us

You may choose to provide us with your personal contact information on our Contact Form, when subscribing to our Tech Savvy Researcher Newsletter and when commenting on our blog articles.  This information includes, your: name, email address and phone number.

We collect this information with your consent and use your contact information to connect with you when you ask us to do so.  We may also use your contact information to tell you about changes to this privacy policy.

  • Information We Collect – Cookies and Analytics

Cookies.  Cookies are small information files that are placed on your computer when you visit a website.  TSR uses both “session cookies” and “persistent cookies.”  A session cookie remembers your preferences for a single site visit, while a persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the site. These persistent types of cookies can be removed. Each web browser implements different functionality, so please refer to the manuals or technical support resources that are available in conjunction with your web browser to learn the correct way to modify your cookies set-up.  If you decide to block one or more cookies, the website may not function correctly.

Our website uses Google Analytics , a service which transmits website traffic data to Google servers in the United States.  Google Analytics does not identify individual users or associate your IP address with any other data held by Google.  We use reports by Google Analytics to help us understand website traffic and website usage.   To opt-out of Google analytics, please click here – https://tools.google.com/dlpage/gaoptout.

You can also opt-out of cookies in the preferences or options menus of your browser. If you decide to block one or more cookies, the website may not function correctly, also survey functionality may be impaired.

The information collected from cookies on the site is used for our legitimate business interests. We use cookies to determine how visitors to our site engage with and navigate our site, what websites users visit before visiting our site, how often they visit our site, and other similar information. This helps us improve our site and the content we display to our visitors.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org, or www.aboutcookies.org.

Do Not Track (DNT).  Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and our website is not currently set up to respond to those signals for tracking on our website.

  • Comments

When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

 

  1. Who we share your information with

We share your information with the service providers we engage to perform services on our behalf, including the companies that help us manage our customer contact information and provide the site.  These companies are contractually obligated to use your information solely on our behalf in connection with providing services to us.

We do not sell or rent your personal information.

 

  1. How long we retain your information

We retain the contact information you provide us during your relationship with us. We retain any other identifiable analytics information for as long as necessary for our legitimate business purposes and as otherwise permitted by applicable law.

 

  1. What rights you have over your information

You may opt out of any future contacts from us at any time.

You also have the right to do the following at any time by contacting us via the email address or phone number given on our site:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.

For clients in the EU, we have appointed DP-Dock in Germany to act as our GDPR representative in the EU. Our representative can be contacted as follows:

Email: touchstone@gdpr-rep.com

DP-Dock GmbH
Ballindamm 39
20095 Hamburg
Germany

Tel: +49 (0) 40 99999 - 3430
Fax: +49 (0) 40 99999 - 3332
www.dp-dock.com

 

  1. How we protect your information

We use physical, electronic, and managerial procedures to safeguard and secure the information we collect online and to protect your personal information, including email address, from loss or theft, unauthorized access, disclosure, copying, use or modification.

Although we take reasonable precautions to protect the information we collect on this site, no data transmission over the Internet can be guaranteed to be 100% secure. The Internet by its nature is a public medium, and we encourage you to use caution when disclosing information online. Once we receive your transmission, we make our best effort to ensure its security on our system; however, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.

 

  1. Third Party Links

This web site contains links to other sites that are not owned or controlled by TSR.  TSR is not responsible for the privacy practices of other websites. We encourage you to be aware when you leave our website, and to read the privacy statements of any website that collects personally identifiable information.

 

  1. Changes to this Policy

If we decide to change our privacy policy, we will post those changes to this Privacy Policy, and we will either email you, or put a notice on our home page and other places we deem appropriate so that you are aware of the changes. If you use the website or continue to participate in the Panel after the changes become effective it will signify your acceptance of such changes. The Privacy Policy applies to any information we collect or receive about you from any source.

If you have questions or concerns about our Privacy Policy that aren’t addressed below, you can contact us by calling: 1-800-409-2665, or simply click here, or write:

Touchstone Research, Inc.
14 Business Park Drive
Suite 7
Branford, CT 06405
Attention: Privacy Policy